1. I think that characters should have an option to get face lifts. I will explain my theory to you. Lets say I have a necro from the beginning max elites etc. has almost full drunkards chestruns wisdom titles but the character skin is boring now that better skins are being developed.(I mean facial skin complextion etc.) Now my theory is that this game will be getting bigger and more players will start spreading out and quests will become more difficult and less appealing to do which I think the Heroes incorporation was a good idea. But I think that if you allow the player to change his features from an available NPC after each completed campaign that it will allow more players to strive to play out each campaign just to unlock the feature to turn your character tyrian cathan or elonian etc without having to run back and forth and complete all the stuff you did in the past..I know that this is probably not a big thing to most people but it will just be a good option to have and will encourage ppl to quest..If that dont work out I am willing to shell out 50k+ for full change once in awhile. I am sure many others will...especially those that dont want to run back and get those hard to get elites again..